Some Frequently Asked Questions

Screen printing involves creating a stencil (printers call this a “screen”), and then using that stencil to apply layers of ink on the printing surface. Each colour is applied using a different stencil, one at a time, combined to achieve the final look.

DTG is a much newer process that involves your artwork being processed by a computer, and then printed directly onto the surface of your product. DTG is not a heat transfer or appliqu’e, as the ink is directly adhered to the fabric of your shirt. Each printing process has its strengths, and our artwork team will weigh these when deciding which to use for your design.

Screen printing is the best option for designs that require a high level of vibrancy, when printing on dark shirts, or for specialty products. The ink in screen printing is applied thicker than DTG, which results in brighter colours even on darker shirts.

DTG is best used for items that require high amounts of detail, and orders of a smaller quantity. The fact that the DTG printer does not use screens allows for a photographic print, with much more detail than traditional screen printing. As the ink is applied thinner (to achieve such detail), The fact that the design is processed and printed digitally allows for a quantity of one, since there are no screens or physical setup.

No, not with the current technology does to allow DTG printing on polyester.

Sublimation printing is a technique that uses heat sensitive inks. These inks turn into gas under the influence of heat and combine with a 100% polyester medium. Since the ink becomes part of the structure of the material, the images on the fabric don’t fade or crack – even after multiple washings sublimation printers are tailor-made for customizing polyester sportswear fabrics and apparel. If you’re wanting something unique or custom made, sublimation is the best option for this, there’s no better method for adding dynamic graphics to performance apparel, fashion items, team uniforms, professional sportswear and activewear.

Heat printing, also known as heat transfer printing, is the process of applying heat-applied materials to various items with a heat press. Heat-applied materials contain a heat-sensitive adhesive on one side; when heat is applied by a heat press to the material, the material adheres to the substrate to which it is being applied. The end result is a decorated garment.

No, sublimation prints direct to polyester, current technology does not allow sublimation on cotton fabrics.

Yes we have our own in-house screen printing service and also offer design service and visual art work.

Yes we do. We have a lot of customers that prefer embroidery so we can accommodate you too.

Yes we offer a free design service if you place your order with us, we can work with you to design something unique, or help you with your own design, we’re always happy to help! Most design questions can be answered by our design team.

This depends if you’re getting custom made or stock items. Custom made can take between 5-6 weeks from confirmation of the order. Stock items usually take around 10 days. We can offer a “rush service” if you are in a hurry, but a surcharge may apply.

Once you have approved your quote or art work, we require a 50% deposit to process your order and the balance is payable on collection or before delivery.

Yes, for stock items we can send you a blank sample on a sale or return basis to make sure you are happy with your garment selection. We also offer a finished sample for custom made, please contact us for individual pricing on this.

Every order is different and Whether you’re curious about the cost of your order or the price difference between different designs or products, we’re always here to provide a quick, accurate price quote with no obligation to buy.

Your all-inclusive price is determined by:
The product you select, The total number of ink colours needed for printing, The service you require, Screen printing, embroidery custom made etc and the total quantity of items in your order.
Other factors such as personalization (adding personalized names and/or numbers to your items) or special requests also affect the cost.
Savings tip: The easiest way to reduce the cost per item is to increase the quantity of your order. Consider ordering a few extras to maximize your savings. Reducing the number of ink colours in your design can also lead to significant savings. Our team of talented artists can make any design shine with only three, two, or even one ink colour!

No, you can order as much or as little as you require, however prices do fluctuate based on quantities. Please contact us here with your enquiry.

Yes we can help customise your order by adding a name or number to your clothing, this is done with our heat transfer machine. Please contact us for pricing on individual names and numbers.

Its easy to get your custom clothing ordered

Because every custom clothing order is different we support our customers through the process from start to finish.  The whole process is really easy and hassle free.

1

Reach out to us

Let us know which custom clothing items you are interested in. We will get right back to you & sort it all out.
2

Custom Printing

We take your artwork, or help you create some, and then recommend the appropriate printing and materials. Our custom printing service is fast!
3

Quality Control

We make sure that your new custom printed clothing or promotional gear is done to the highest standard. From start to finish the process is easy and fast.

Start Here

Use the form below to contact us now for a fast quote.  Experience our great customer service.

Come visit us at 56 Porana Rd, Glenfield, Auckland – Or call us now on 09 443 4700

Speed Of Service

Auckland based company Kiwi crew produces a full range of top quality, custom designed uniform solutions for corporate, schools and sports teams.

Huge Range

Using the latest technology and creative flair, Kiwi crew provides excellent product solutions. With our low minimum order quantities, fast delivery schedule, backed by our commitment to service we will deliver top quality uniform solutions at the most competitive prices.

Incredibly Affordable

Customers have the option to select from our extensive range of designs, or let their imaginations run wild. With the capability of fully customizing garments, Kiwi crew can create a uniform specific to the customer’s needs.

Kiwi crew were recommended to us by one of our clients, we needed T-Shirts and caps urgently for a big event and they were able to source exactly what we needed, having their own in house screen printing and design team meant they were able to get our uniforms out the door even faster. I now recommend Kiwi Crew to my clients needing fast and professional service. Thank you Boss (the dog) and the team at Kiwi Crew for your great work and for making our event a success.

Caroline Event Management